Architecture at a Glance
%%{init: {'theme': 'default', 'themeVariables': { 'background': '#ffffff', 'canvasBackground': '#ffffff', 'primaryColor': '#fff' }}}%%
flowchart TD
subgraph ClientLayer [Frontend - React FSD]
CustomerUI[Customer Virtual Queue]
BusinessDash[Business Analytics Dashboard]
AuthInterceptor[JWT Silent Refresh Interceptor]
end
subgraph ServerLayer [Backend - Spring Boot 3.4]
APIv1[REST API Bounded Contexts]
QueueLogic[Queue Management Domain]
AnalyticsEngine[Real-time Data Aggregator]
SecurityFilter[Auth Filter - HttpOnly Cookies]
end
subgraph StorageLayer [Persistence]
PostgresDB[(PostgreSQL)]
end
%% Data Flow
CustomerUI --> AuthInterceptor
BusinessDash --> AuthInterceptor
AuthInterceptor --> SecurityFilter
SecurityFilter --> APIv1
APIv1 --> QueueLogic
APIv1 --> AnalyticsEngine
QueueLogic --> PostgresDB
AnalyticsEngine --> PostgresDB
%% Styling
style ClientLayer fill:#f9f9f9,stroke:#333,stroke-width:1px
style ServerLayer fill:#f9f9f9,stroke:#333,stroke-width:1px
style StorageLayer fill:#f9f9f9,stroke:#333,stroke-width:1px
style PostgresDB fill:#e1f5fe,stroke:#01579b
The Problem
Traditional physical queues cause service bottlenecks, resulting in lost revenue and poor customer experiences for high-traffic businesses.
The Solution
We engineered a virtual management system using a domain-driven backend and a modular frontend to deliver real-time wait tracking.
The Impact
The platform empowers businesses to eliminate crowding while providing customers with a transparent, low-friction journey. It turns operational data into actionable insights for the service economy.